Q: What types of products do you sell?

A: We offer original artworks (paintings, drawings, mixed media), limited and open edition prints, and handmade items such as cards, bookmarks and small sculptural ornaments. Product listings indicate whether an item is original, a print, or handmade.

Q: Are originals and prints signed?

A: Yes. Original artworks are signed by the artist.

Q: How can I tell if a piece is original or a print?

A: Each product page clearly states the item type in the title and description. Originals include information about materials, dimensions, and any framing. Prints note edition size (if limited), paper type, and printing method.

Q: What sizes are available for prints?

A: Available sizes vary by design. Size options are listed on each print’s product page. If you need a custom size, contact us to discuss possibilities and pricing.

Q: Do you offer framing or matting?

A: Framing and matting options are sometimes available and will be listed on the product page when offered. For originals or custom framing requests, contact us and we will provide options and a quote.

Q: How are items packaged for shipping?

A: Originals and prints are carefully packaged using archival and protective materials: acid-free tissue, backing boards, and sturdy mailers or crates for larger works. Handmade items are wrapped and cushioned to prevent breakage. Packaging aims to protect your purchase during transit.

Q: What countries do you ship to?

A: We ship domestically within the United States. Shipping destinations and rates are calculated at checkout. If your country is not listed, contact us for a shipping estimate.

Q: How long will my order take to ship?

A: In-stock prints and small items typically ship within 3–7 business days. Original artworks and handmade pieces may require additional handling time. Custom orders have their own timeline, which will be provided before purchase.

Q: What shipping carriers do you use?

A: We use reputable carriers appropriate to the destination and package size. Carrier selection is based on reliability and coverage.

Q: Do you offer local pickup?

A: Local pickup may be available by arrangement. Contact us to schedule a pickup and confirm address and pickup times.

Q: What payment methods do you accept?

A: We accept major credit and debit cards. Accepted methods are displayed at checkout.

Q: Can I return an artwork or print?

A: Due to the original and often unique nature of artwork, returns are accepted only under certain conditions. If an item arrives damaged, defective, or significantly not as described, contact us within 7 days of delivery with photos and order details. We will assess the issue and offer a refund, replacement, or repair. For change-of-mind returns on prints or handmade items, please contact us within 7 days of delivery, we cannot guarantee the acceptance of the return.

Q: What is the refund process?

A: If a refund is approved, we will issue it to the original payment method after we receive the returned item (unless otherwise arranged). Processing times vary by payment provider and may take several business days.

Q: How should I care for my artwork?

A: Care depends on the material. Generally: avoid direct sunlight and high humidity, dust gently with a soft, dry cloth, and handle framed pieces by the frame rather than the artwork surface. For specific care instructions, ask us for guidance.

Q: Do you provide certificates of authenticity?

A: Originals and limited edition works receive a certificate of authenticity upon request. The certificate includes the artist’s name, title, dimensions, medium, edition number (if applicable), and signature.

Q: Can I commission a custom piece?

A: Yes. Commissions are welcome. Contact us with your ideas, preferred size, medium, and budget. We will discuss concept, timeline, pricing, and any required deposit. A commission agreement will detail scope, payment schedule, and delivery.

Q: Do you offer wholesale or gallery partnerships?

A: We consider wholesale orders and gallery collaborations on a case-by-case basis. Provide details about your organization, order quantities, and intended display; we will review and respond with terms and availability.